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🌿 Ordering & Payments

How do I place an online order?

You can browse our live menu right on our website. Add your favorite products to your cart, choose in-store or curbside pickup at checkout, and we’ll text you when your order’s ready.

Where do you deliver to?

At this time, Mood Center Line is pickup-only. We promise it’s worth the trip 😉

How do I pay for my order?

We accept cash and debit cards with a chip. There’s also an ATM available in-store for your convenience. Please note there is a $2.75 fee for using your debit card.

What do I need to bring with me?

A valid, unexpired government-issued photo ID (driver’s license, state ID, or passport) showing you’re 21+.

🌿 Referral Program

How do I refer a friend to Mood Rewards?

You can find your referral link and QR code in the Offers section of your Mood Rewards account.

  • Share your unique link with friends or have them scan your QR code in-store or from your phone.
  • Once your friend completes the sign-up form and spends at least $10 on their first purchase, you’ll earn 300 bonus points!
  • Your friend will also get 50 points added to their new account plus a welcome offer (30% off regular price or a free 1/8th).

💰 Earning Points

How do I earn points?

You earn 1 point for every $1 spent when you shop at Mood Center Line.

You can also earn bonus points for things like: 🎉 Your Birthday and Referring Friends.

🎁 Redeeming Rewards

How do I redeem a reward?

All rewards are redeemed by staff at checkout — just let your budtender know which one you’d like to use!

Why can’t I redeem rewards in the app or on the website?

Our team handles all redemptions in-store to ensure accuracy and apply the reward correctly.

How many rewards can I redeem at a time?

You can redeem ONE reward per week right now. We’re keeping things balanced while the program grows, and we’ll review redemption limits after the first few months of relaunching.

What if I click “proceed to reward” by accident?

No worries — just tell a budtender! We verify and apply all rewards manually at checkout, so nothing will be lost.

📱 Managing Your Account

How do I access my rewards account?

You can click this link to login or click on any previous Mood text message — it’ll take you to your personal rewards wallet after a quick age check. *Quick tip* Bookmark the page so can reference it quickly. 

You can view your points, rewards, and purchase history right there! 

Check account at: https://enrollnow.vip/login/15112 

Can I transfer points to someone else?

Points are non-transferable and can only be used by the account holder.

What if my phone number changes?

Let us know next time you’re in or call the shop — we can update your rewards profile to make sure your points carry over.

🎉 Birthday & Bonus Points

Do I get anything for my birthday?

Yes! 💜 We add 100 bonus points to your wallet automatically, plus a free non-infused pre-roll if you visit us on your birthday!

How soon will my birthday points appear?

Birthday points are added automatically on (or a few days before) your birthday — no action needed!

🟣 Punch Card FAQs

How do I get a punch card?

We’re currently phasing out our old punch cards. Once the remaining cards are gone, that’s it for this version. We’ll begin handing out brand-new punch cards starting January 1st, so stay tuned!

How does the punch card work?

Bring your card each time you shop. Every qualifying purchase earns one punch. After you collect 8 punches, you can redeem your completed card for a free reward from our designated Punch Card Reward options. (Rewards may change seasonally.)

What if I forget my punch card?

No worries — you can ask for a fresh punch card to at least account for that visit.

However, we can only give one punch per visit, and we’re not able to make up for missed punches from previous visits.

Is there a minimum purchase required for a punch?

Yes — right now a minimum $10 purchase earns a punch and allows you to redeem a completed card.

Starting January 1st, the minimum will increase to $40 per punch.

Can I combine multiple punch cards?

No — punch cards cannot be combined. Each full card must be redeemed on its own.

Can I stack my punch card reward with other discounts or promotions?

Punch card rewards can’t be combined with other discounts, deals, or loyalty redemptions.